Hi, I'm Pavan Preetham! ๐Ÿ‘‹

Product Manager @ QuestionPro | B2B SaaS | B2C Ecommerce | 4 years in PM

Building B2B SaaS, enterprise integrations, credit management infra, merchant-facing platforms, and automation systems across survey infrastructure, e-commerce, and fintech. Proven track record in launching APIs, workflow engines, large-scale integrations, and operational products serving enterprise clients globally.

Reach out to me if you're looking for your next product hire !

UX Designer

I deliver user-focused solutions that drive business impact

activation - fintech

Improving User onboarding to increase D7 conversion

  • Conducted user research, developed user personas.

  • After analyzing the user needs I have ideated feasible solutions and designed the wireframes.

  • I have proposed a GTM strategy from both product & marketing perspective

  • I have identified the NSM & key metrics that needs to be tracked

INDmoney

User engagement

Increase DAU and Average Session length

  • Created a PRD to improve the DAU and average session length in a fitness tracking app.

  • Listed down the business & user objectives, created user personas and prioritized them using RFM (Recency-Frequency-Monetization) scoring.

  • Defined technical, design, functional, non-functional requirements.

  • Created the user flow and design using Figma.

  • Defined the edge cases that needs to be handled, success criteria, metrics to be measured along with frequency.

FitTrack

Breathe free by Cipla

retention

Improving DAU/MAU ratio

  • Created a PRD to improve the first week retention in the app

  • Listed down the business & user objectives, created user personas.

  • Proposed solutions to improve the post onboarding experience

  • Defined gamification and community or social features within the app to improve engagement with repetitive user activity

  • Leveraged technologies like AI & AR to provide a innovative and smooth experience for users

  • Proposed success metrics for each of the proposed solutions

Meditation app image
new app launch
RETENTION

Sending order notifications via WhatsApp

Improving DAU/MAU ratio

  • Created a Technical PRD to introduce the new offering of sending WhatsApp notifications for orders for brands

  • Understood the challenges in current system by talking to users and defined user personas

  • Defined the process flow and product architecture document

  • Defined the Technical requirements i.e. APIs and webhooks required to retrieve order information and also variables that can be used in notifications.

  • Documented the WhatsApp message sending protocols and steps along with the APIs to be used.

  • Defined the analytics that will be shown to the brands and cases when the feature can break.

  • Created a PRD to improve the first week retention in the app

  • Listed down the business & user objectives, created user personas.

  • Proposed solutions to improve the post onboarding experience

  • Defined gamification and community or social features within the app to improve engagement with repetitive user activity

  • Leveraged technologies like AI & AR to provide a innovative and smooth experience for users

  • Proposed success metrics for each of the proposed solutions

Meditation app image
Meditation app image

Breathe free by Cipla

Breathe free by Cipla

new app launch

Sending order notifications via WhatsApp

  • Created a Technical PRD to introduce the new offering of sending WhatsApp notifications for orders for brands

  • Understood the challenges in current system by talking to users and defined user personas

  • Defined the process flow and product architecture document

  • Defined the Technical requirements i.e. APIs and webhooks required to retrieve order information and also variables that can be used in notifications.

  • Documented the WhatsApp message sending protocols and steps along with the APIs to be used.

  • Defined the analytics that will be shown to the brands and cases when the feature can break.

Cohort based courses - Case study

Designing a whole CBC platforms for experts and students

Doubtnut - Product case challenge

Increasing engagement of Hindi users by 50% in 6 months

KaptureCX - Custom bot flow for Customer support

PRD for a live + AI supported chatbot to resolve queries

My favorite tools ๐Ÿ› ๏ธ

These are the tools I use everyday

Figma

UX/UI Design & Prototyping

Tableau

Data visualization & BI

Jira

Project Management

Jira

Project Management

Mixpanel

Data analytics & user segmentation

Mixpanel

Data analytics & user segmentation

MySQL

For writing queries and extracting data

MySQL

For writing queries and extracting data

Python

For running scripts

Python

For running scripts

Google Analytics

Marketing & acquisition analytics

Google Analytics

Marketing & acquisition analytics

Clevertap

Communication

Confluence

Documentation

Confluence

Documentation

Ways of working ๐Ÿ’ก

Skills that I use to create
world-class products

Skills that I use to create world-class products

Market Analysis

Understanding market trends, customer needs, and competitive landscape to have an edge

UI/UX Design

From wireframes to user journeys I utilize various design techniques to deliver world-class experience.

To make outstanding UX work, it still needs polished visual design in which I excel as well.

UI/UX Design

From wireframes to user journeys I utilize various design techniques to deliver world-class experience.

User Research

I create interactive surveys, hold user interviews, and follow user data to find out what is needed

Product Development

Leading product development processes, from ideation to launch using data obtained

Data Analysis

Using data to make informed product decisions and measure performance.

I conduct workshops to come up with new ideas and to promote cross-functional ideation.

Data Analysis

Using data to make informed product decisions and measure performance.

Technical Proficiency

Understanding of technology and ability to collaborate with engineering teams.

Connect with me on other channels

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